FAQs

Select the quick links below depending on the nature of your query:

  1. SPEAKING AT THE TECH CONFERENCE
  2. VENUE OF THE CONFERENCE
  3. REGISTRATION FOR THE EVENT
  4. LIST RENTAL
  5. CONTACT THE ORGANIZERS OF IRX 2017
  6. MISCELLANEOUS QUESTIONS

SPEAKING AT THE TECH CONFERENCE

Q. Can I speak at this or one of your future events?
For details on speaking opportunities at this or any of our future conferences and events, please contact

Julia Kwan / Jaclynn Ng
Phone: +65 6590 3970
Email: infoasia@clarionevents.com

Q. What time will the Conference and Exhibition start and finish?
It will begin on 24th January 2018, 8.45AM and ends on 25th January 2018, 6PM


VENUE OF THE CONFERENCE

Q. Where is the Conference venue?
Pullman Jakarta Central Park, Indonesia


REGISTRATION FOR THE EVENT

Q. What are the registration fees?
Click here to learn about the rates and discounts.

Q. Can I have a Press pass?
If you wish to apply for a Press pass for the retail technology conference, please contact Ms Katie Draper: +65 6590 3970 or infoasia@clarionevents.com

Q. I am a representative of one of the organisations sponsoring and/or exhibiting at the event. How do I register?
You would have received an exhibitor manual when you signed up as a sponsor/exhibitor, follow the instructions in that manual to register.

Q. I am a speaker - how do I register?
Speakers (for presentations, panels and roundtables) at the tech conferences will be contacted personally regarding details on registration.

Q. Can I attend the exhibition only?
Yes, you may register HERE for a free visitor pass.

Q. Is there a special rate for team bookings?
Yes, please contact us for details.

Q. Can I buy one pass and share it between two people over both days?
No, unfortunately it is not possible to share a ticket.

Q. Can I register for one day of the Conference only?
No, it is not possible to register to attend only one day of the Conference.

Q. Can I register to attend the Conference for one presentation only?
No, it is not possible.

Q. I have been offered a discount on the Conference fee and would like to claim it.
Please click through the customized link provided or fill in the form that was provided to you when you were offered the discount in order to claim it.

Q. I forgot to mention the discount I have been offered when I registered. Can I get a partial refund?
Unfortunately, discounts can only be applied at the time of booking.

Q. Can I reduce the cost of my Conference pass if I don't partake of the refreshments?
It is not possible to reduce the cost of a Conference pass by not partaking of the refreshments.

Q. Can I get a discount because I need to fly in to attend the event?
We do not grant discounts based upon the costs associated with travel to and from the event.

Q. Do you have a partner/spouse program?
We do not have a partner/spouse program.

Q. How do I cancel my registration?
Cancellations made within 48 hours of receipt of the completed registration form will be eligible for a full refund. Cancellations received in writing more than two months prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing less than two months before the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. A substitute delegate can be named at any time before the event starts or a conference voucher valid for one year will be offered for the same value to use towards any other event organised by Clarion Events Pte. Ltd. No fees will be applied for this.

Q. I haven't received my badge/acknowledgement of registration.
We are not mailing out badges in advance. Your badge will be waiting for you onsite. Successful registrations should receive a confirmation email. If you have not received this email, please contact us for details at infoasia@clarionevents.com

Q. How will my information be used? 

Click here to download the Clarion Events Revised Privacy Statement Language


LIST RENTAL

Q. Can I have a copy of the attendee list?
Sorry. No, we do not rent out the attendee list. Only companies sponsoring or exhibiting at the event who have secured this opportunity in their package are entitled to receive the attendee list for one post-event mail or email. Those interested in sponsoring or exhibiting at the omni-channel retail conference and event should contact: 

Julia Kwan / Agnes Lim / Aaron Ann
Phone: +65 6590 3970
Email: sponsor@clarionevents.com


CONTACT THE ORGANIZERS OF IRX 2017

Q. How do I contact the organisers?
Clarion Events Pte Ltd
78 Shenton Way #20-03, Singapore 079120
Phone +65 6590 3970, Fax +65 6223 9198

Q. I am interested in sponsoring and/or exhibiting at the event.
Please contact:


Julia Kwan / Agnes Lim / Aaron Ann
Phone: +65 6590 3970
Email: sponsor@clarionevents.com

Q. How can I be kept informed of all developments with this event and the other events in your annual schedule?

Subscribe to our mailing list here: www.internetretailingexpo-asia.com/SubscribeNL


MISCELLANEOUS QUESTIONS

Q. Is there a dress code?
We have no official dress code. However, the majority of attendees dress in casual business attire

Q. Can I arrange in advance to meet with one or more of the event sponsors/exhibitors?


Please contact:

Julia Kwan / Agnes Lim / Aaron Ann
Phone: +65 6590 3970